# HMS Channel Manager – full documentation > Cloud-based hotel management software (PMS) with an integrated channel manager, online booking engine, guest relations and identity scanning tools for hotels. --- --- title: Accommodation Type Earnings Reports description: "With the HMS Hotel Program, you can separate the earnings reports of your facility with more than one accommodation type according to accommodation types. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-5-1024x70.png) To see the Earnings reports according to Accommodation Types, you can filter by entering the…" url: "https://www.hmschannelmanager.com/wiki/accommodation-type-earnings-reports/" updated: "2025-03-06" category: How to do it? --- # Accommodation Type Earnings Reports With the HMS Hotel Program, you can separate the earnings reports of your facility with more than one accommodation type according to accommodation types. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-5-1024x70.png) To see the Earnings reports according to Accommodation Types, you can filter by entering the Reports > Accommodation Type" menu and specifying the start and end dates of the report. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-6-1024x297.png) You can see "Accommodation Types", "Earnings" and "Reservation" numbers in the earnings by accommodation type report. If you wish, you can access the details of the related reservations by clicking on the detail screen of the accommodation type you have selected. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-7-1024x245.png) --- --- title: Adding Expenses description: "## Add New Hotel Expense To add a new expense to your hotel, click on \"**Movements**\" > \"**Expense**\" menu from the HMS Hotel Program side menu. In the \"**Expense List**\" screen, if there are expense items that have been added…" url: "https://www.hmschannelmanager.com/wiki/adding-expenses/" updated: "2025-03-06" category: How to do it? --- # Adding Expenses ## Add New Hotel Expense To add a new expense to your hotel, click on "**Movements**" > "**Expense**" menu from the HMS Hotel Program side menu. In the "**Expense List**" screen, if there are expense items that have been added before, they will be listed. ## Expenses List ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-68-1024x363.png) On the Hotel Expense Listing screen, click the "**Add New Expense**" button at the top. On the "**Add New Expense**" page, click on the "**Add Produc**t" button and the "**Inventory List**" screen will open where your previously added stocks are listed. ## Listing Stock ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-72-1024x497.png) ## Add New Inventory Card If the product you want to add as an expense has been added before, add it to your list by clicking the **+**icon next to the product name. If you want to open a new product stock card that has not been added before, click on the "**Add New Stock**" tab. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-73-1024x505.png) You can create a new stock card by filling in the information about the product, VAT rate, unit and category information on the**Add New Stock**screen. --- --- title: Agency and Current Creation Processes description: Agency and Current Creation Processes HMS Hotel Program agency system, you can easily add your agents and current accounts and follow the balances of your current accounts. Please click on the video below to get detailed information about Agency System… url: "https://www.hmschannelmanager.com/wiki/agency-and-current-creation-processes/" updated: "2023-11-29" category: How to do it? --- # Agency and Current Creation Processes Agency and Current Creation Processes HMS Hotel Program agency system, you can easily add your agents and current accounts and follow the balances of your current accounts. Please click on the video below to get detailed information about Agency System and Current Account Creation. [YouTube video player](https://www.youtube.com/embed/3qbu-qEg8d0?si=SpxlcjeIcyjCcdPd) --- --- title: Agency Reservation Report description: "Agency Reservation Report You can view the reservations from all agencies that your hotel works with in detail in the date ranges you specify. You can access the Agency Reservations Report from the \"Reports > Agency Reservations\" menu. You can…" url: "https://www.hmschannelmanager.com/wiki/agency-bookings-report/" updated: "2023-12-01" category: How to do it? --- # Agency Reservation Report Agency Reservation Report You can view the reservations from all agencies that your hotel works with in detail in the date ranges you specify. You can access the Agency Reservations Report from the "Reports > Agency Reservations" menu. You can customize agency reports according to Entry Date, Exit Date, Agency Name and Search criteria. ![](https://www.hmschannelmanager.com/wp-content/uploads/2023/11/Ekran-goruntusu-2023-11-29-153811-1024x286.png) In the agency reservation report that you have filtered in the date ranges you specify, you can see all the information of the relevant reservation by clicking on the reservation details icon. ![](https://www.hmschannelmanager.com/wp-content/uploads/2023/11/Ekran-goruntusu-2023-11-29-154050-1024x322.png) On the Reservation Details screen, you can perform operations such as account transactions, guests, collection/payment, transactions and day printing. --- --- title: Annual Room Earning Reports description: "HMS Hotel Program provides monthly and annual room revenue reports that are crucial for your hotel's sales and marketing strategies. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-84.png) You can easily access the **Room Reports** screen from the \"**Reports**> **Room**\" reports. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-83-1024x494.png) You can view the room…" url: "https://www.hmschannelmanager.com/wiki/annual-room-earning-reports/" updated: "2025-03-06" category: How to do it? --- # Annual Room Earning Reports HMS Hotel Program provides monthly and annual room revenue reports that are crucial for your hotel's sales and marketing strategies. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-84.png) You can easily access the **Room Reports** screen from the "**Reports**> **Room**" reports. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-83-1024x494.png) You can view the room revenues of your rooms and your entire facility on a monthly and annual basis by selecting the year you want on the Room Reports screen. --- --- title: Bank Accounts Management description: "## With HMS Hotel Program, you can easily monitor your bank accounts. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/banklist-1024x260.png) You can access the bank accounts management screen from the \"Tools > Monetary Transactions > Bank\" menu." url: "https://www.hmschannelmanager.com/wiki/bank-accounts-management-2/" updated: "2025-03-03" category: How to do it? --- # Bank Accounts Management ## With HMS Hotel Program, you can easily monitor your bank accounts. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/banklist-1024x260.png) You can access the bank accounts management screen from the "Tools > Monetary Transactions > Bank" menu. --- --- title: Channel Reservation Reports description: "You can view the reservations received through the Hms Hotel Program Channel Manager in bulk from the reports screen on the dates you specify. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/channels-1024x256.png) You can access the reservations report from the channels via the \"Reports > Channel Reservation\"…" url: "https://www.hmschannelmanager.com/wiki/channel-reservation-reports/" updated: "2025-03-06" category: How to do it? --- # Channel Reservation Reports You can view the reservations received through the Hms Hotel Program Channel Manager in bulk from the reports screen on the dates you specify. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/channels-1024x256.png) You can access the reservations report from the channels via the "Reports > Channel Reservation" menu. You can customize your report according to date, status and channels from the filtering area at the top of the Channel Reservation report screen. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/channel-1024x496.png) On the Channel Reservation reports screen, you can get detailed information about the reservation by clicking on the  ![](https://www.hmsotel.com/wp-content/uploads/2021/08/plus.png) button that opens ![](https://www.hmsotel.com/wp-content/uploads/2021/08/islemler.png) by clicking on the icon next to the reservation you want. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/reservationdetail-1024x427.png) On the "View Channel Reservation" screen, there are detail tabs as "General Information" "Address Information" "Rooms". --- --- title: "Check-in and Check-out Procedures" description: "## The Hms Hotel Program is designed to help its users easily make reservations, check-in and check-out. When our guests check in to the hotel, we can use the Quick Transaction -> Check-In button on the homepage or the Check-In…" url: "https://www.hmschannelmanager.com/wiki/check-in-and-check-out-procedures/" updated: "2025-03-03" category: How to do it? --- # Check-in and Check-out Procedures ## The Hms Hotel Program is designed to help its users easily make reservations, check-in and check-out. When our guests check in to the hotel, we can use the Quick Transaction -> Check-In button on the homepage or the Check-In button on the page where we view the reservation details in order to see this in the system and to transmit the guest information we have entered completely to the relevant government units via the Identity Reporting System. With the Check-Out button on the same pages, we can check out our guests both in our system and in the Identity Reporting System. [YouTube video player](https://www.youtube.com/embed/hKT4lU0VX28?si=fQfYK5Gp3TwRNqAo) --- --- title: "Check-in List" description: "In the Hms hotel program, there are many easy methods to see the check-in status and the list of people who will check in. The \"Check-ins\" report screen is one of these methods. You can access the check-ins report from…" url: "https://www.hmschannelmanager.com/wiki/check-in-list/" updated: "2025-03-03" category: How to do it? --- # Check-in List In the Hms hotel program, there are many easy methods to see the check-in status and the list of people who will check in. The "Check-ins" report screen is one of these methods. You can access the check-ins report from the "Reports > Check-ins" menu. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/filterdate-1024x85.png) It is possible to see the list of those who will check-in in a wide range of dates by specifying the check-in and check-out dates on the check-in report screen. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-1024x280.png) You can see information such as Room, Rate, Check-in Date, Check-out Date, Number of Adult Guests and Number of Children in the check-in list presented to you in the date ranges you filter. ![](https://www.hmsotel.com/wp-content/uploads/2021/08/incele.png) icon to access the Booking details screen, where you can easily get detailed information about the reservation and perform actions. --- --- title: "Check-Out Procedures" description: "## HMS Hotel Program Homepage Check-out Procedures You can easily start the check-out process for any room you want on the HMS hotel program homepage room view screen. Please click on the video below to learn how to check-out on…" url: "https://www.hmschannelmanager.com/wiki/check-out-procedures/" updated: "2025-03-03" category: How to do it? --- # Check-Out Procedures ## HMS Hotel Program Homepage Check-out Procedures You can easily start the check-out process for any room you want on the HMS hotel program homepage room view screen. Please click on the video below to learn how to check-out on the homepage. [YouTube video player](https://www.youtube.com/embed/hKT4lU0VX28?si=EHFpVgOIDmXaTuyT) ## Monthly Check-out Procedures on the room screen To check-out on the HMS Hotel Program "Monthly Room" screen, click on the name of the guest you want to check-out and click on the "View" link from the drop-down menu. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/mountly.png) Karşınıza gelen Rezervasyon ekranında köşedeki “**Check-Out**” ![](https://www.hmsotel.com/wp-content/uploads/2021/05/check-out-buton.png) butonuna tıklayın. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/mounthly-1024x318.png) ![](https://www.hmsotel.com/wp-content/uploads/2021/05/check-out-buton.png) After clicking the Check-Out button, you can complete the transaction, cancel or add payment in the warning window that comes after clicking. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/warning.png) --- --- title: Coronavirus Module description: HMS Hotel Program offers the Coronavirus Module where you can create the Coronavirus Accommodation document requested by the Ministry of Tourism from accommodation facilities. Thanks to this module, you can automatically print the following questions from your printer. 1) Have… url: "https://www.hmschannelmanager.com/wiki/coronavirus-module/" updated: "2025-03-04" category: How to do it? --- # Coronavirus Module HMS Hotel Program offers the Coronavirus Module where you can create the Coronavirus Accommodation document requested by the Ministry of Tourism from accommodation facilities. Thanks to this module, you can automatically print the following questions from your printer. 1) Have you traveled abroad in the last 14 days? 2) Have you had close contact with a person who has recently returned from abroad? 3) Have you been in contact with a confirmed case of Corona in the last 14 days? 4) Do you have symptoms such as fever, cough, sore throat or shortness of breath? For more information about the Coronavirus Module, please click on the video link below. --- --- title: Credit Transfer Process in HMS Hotel Program description: "In the HMS Hotel Program, you can use the credit transfer feature to move customer payments to their current accounts. Follow the steps below to complete this process. ### **1. Activating the Credit Transfer Option** Before using the credit transfer…" url: "https://www.hmschannelmanager.com/wiki/credit-transfer-process-in-hms-hotel-program/" updated: "2025-03-04" category: How to do it? --- # Credit Transfer Process in HMS Hotel Program In the HMS Hotel Program, you can use the credit transfer feature to move customer payments to their current accounts. Follow the steps below to complete this process. ### **1. Activating the Credit Transfer Option** Before using the credit transfer feature, you need to activate it: ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-9-1024x347.png) - Navigate to **Tools > Finance > Payment Type** from the left menu. - Click on the **Add New Payment Type** button in the upper right corner. - Select **Move to Credit Transfer** as the payment type. - Set the **Status** to **Active**. - Set the **Send Online Reservation List** option to **Passive** and save the settings. ### **2. Creating a Current Account** To transfer a customer’s balance as credit, you need to create a current account: ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-10-1024x504.png) - Go to **Agency Current Account** from the left menu. - View existing accounts or click **Add New Current Account** to create a new one. - Fill in the required fields: **Company Name, Authorized Person**, Tax Office, Tax Number, Address, etc. - If the company has a previous balance, check the **Opening Balance Exists** option and enter the amount. - Adjust the settings according to whether the account has **Debt, Receivables**, or **Advance Payments**. - Click **Save** to create the current account. ### **3. Performing a Credit Transfer** After creating the current account, follow these steps to complete the credit transfer: ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-11-1024x351.png) - Go to **Customers > Add Payment**. - Select ****Move to Credit Transfer**** as the **Payment Type**. - Choose the previously created **Current Account** in the **Customer** field. - The **Total Amount** will be automatically set based on the reservation total. You can modify it if needed. - Add a description if necessary and click **Save Payment**. Once completed, the transaction will be recorded in the customer’s folio. For example, if a collection of 650 TL is made, it will appear in the customer’s folio. ### **4. Checking the Current Account Balance** To view the customer’s transferred credit balance: ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-12-1024x475.png) - Go to **Agency Current Account** and find the relevant account. - The balance next to the account name will show the customer’s debt. - Click on the account to see the details and view transaction history. By following these steps, you can successfully complete the credit transfer process. --- --- title: Earnings Reports description: "HMS Hotel Program offers you powerful reporting tools. \"Earnings Reports\" is one of these powerful reporting tools. ![](https://www.hmschannelmanager.com/wp-content/uploads/2023/11/Ekran-goruntusu-2023-11-29-151632-1024x456.png) You can access the earnings reports screen under the \"Reports\" menu. On the Earnings reports screen, you can access detailed reports of…" url: "https://www.hmschannelmanager.com/wiki/earnings-reports/" updated: "2023-11-30" category: HMS Hotel Management System --- # Earnings Reports HMS Hotel Program offers you powerful reporting tools. "Earnings Reports" is one of these powerful reporting tools. ![](https://www.hmschannelmanager.com/wp-content/uploads/2023/11/Ekran-goruntusu-2023-11-29-151632-1024x456.png) You can access the earnings reports screen under the "Reports" menu. On the Earnings reports screen, you can access detailed reports of the general total or facility departments between the dates you want. --- --- title: Facility General Reports description: "Thanks to the HMS Hotel Program General reports, you can easily view the Collection, Room, Movements, Current Collection report groups as a summary from a single screen. You can access General Facility Reports from the \"Reports > General\" menu. The…" url: "https://www.hmschannelmanager.com/wiki/facility-general-reports/" updated: "2025-03-06" category: How to do it? --- # Facility General Reports Thanks to the HMS Hotel Program General reports, you can easily view the Collection, Room, Movements, Current Collection report groups as a summary from a single screen. You can access General Facility Reports from the "Reports > General" menu. The general report for the day you specify in the date field will be displayed in bulk. ## Collection Reports ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-64-1024x254.png) In the Collection Reports section, you can get individual and collective reports according to the Collection methods for the day on the specified date. The collection types you can view are; Cash, Credit Card, Wire Transfer, Online Payment, Mail Order, Crediting. ## Room Reports ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-65-1024x175.png) In the room reports section, you can view the number of Reservation Total, Check-in, Check-out, Occupied Room, Vacant Room and Cleaned rooms on a daily basis. ## Transactions Report ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-66-1024x112.png) In the Transactions section, you can see the Extra Sales and Expense totals of your hotel grouped by sales and expense types. ## Current Collection The Current Collections Section provides the sum total of daily reports such as cash, credit card, money order, online payment, mail order, credit and return. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-67-1024x254.png) --- --- title: Forecast Reports description: "## What is Forecast Report in Hotels? It is a comprehensive occupancy data report that determines the occupancy rate and covers all days of the month, such as check-in, number of occupied rooms, number of people, number of vacant rooms,…" url: "https://www.hmschannelmanager.com/wiki/forecast-reports/" updated: "2025-03-06" category: How to do it? --- # Forecast Reports ## What is Forecast Report in Hotels? It is a comprehensive occupancy data report that determines the occupancy rate and covers all days of the month, such as check-in, number of occupied rooms, number of people, number of vacant rooms, occupancy percentage rate, which you can get daily or monthly. ## HMS Hotel Program - Forecast Report You can access Forecast reports in HMS Hotel Program by clicking Menu > Reports link. [YouTube video player](https://www.youtube.com/embed/_yue6aWx90Q?si=FUQDvJC3IjR94wEZ&start=1573) ## Forecast Report by Room Types You can see your occupancy rates according to room types on any date by clicking the **“List by Room Type” ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/listbyroom.png)** button on the Forecast reports screen. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/forecast-1024x501.png) ## Why is the Forecast Report Important? [YouTube video player](https://www.youtube.com/embed/_yue6aWx90Q?si=FUQDvJC3IjR94wEZ&start=1573) You can access room occupancy rate reports for the date range you want on the Forecast Report screen. You can reach our detailed blog post about Forecast Reports by clicking here --- --- title: Front Office Operations description: "HMS Front Office Module ![](https://www.hmschannelmanager.com/wp-content/uploads/2023/11/Ekran-goruntusu-2023-11-30-170252-1024x302.png) HMS Front Office Module is specially designed for reception employees to complete their daily transactions in the fastest and most effective way. With the Front Office module, you can easily perform daily operations such as…" url: "https://www.hmschannelmanager.com/wiki/front-office-operations/" updated: "2023-11-30" category: HMS Hotel Management System tags: - Front Office - Front Office Operations - What is Front Office --- # Front Office Operations HMS Front Office Module ![](https://www.hmschannelmanager.com/wp-content/uploads/2023/11/Ekran-goruntusu-2023-11-30-170252-1024x302.png) HMS Front Office Module is specially designed for reception employees to complete their daily transactions in the fastest and most effective way. With the Front Office module, you can easily perform daily operations such as Quick Reservation, Detailed Reservation, Housekeeping, Channel Manager, ID Notification from a single panel. ![](https://www.hmschannelmanager.com/wp-content/uploads/2023/11/Ekran-goruntusu-2023-11-30-170312-1024x306.png) On the main page of the HMS Hotel Program, you can instantly view daily reports such as unchecked reservations, room occupancy rates, number of guests per day, dirty room status. #### What can you do with the HMS Front Office Module? - Daily Front Office operations can be easily observed on the Home Page and Check-in Check-out and Housekeeping operations can be done quickly. - Thanks to the special colors, the information that the Front Desk Staff should pay attention to can be easily noticed. - Daily and future reservation and room blockage transactions can be made. - Room cleaning status can be updated for Housekeeping services. You can get a task list for Housekeeping staff. - You can quickly access your guests' information such as collections, debts and balances, and easily add collections. - During check-in, you can easily access the information of guests who have visited your facility before. - You can easily access balance information during check-out. - You do not need to make a separate transaction for Police and Gendarmerie ID notification. - You can easily access all rooms of your property on the Monthly Room screen. - You can easily access all rooms of your property on the Monthly Room screen. You can access Reservation Creation, Detailed Reservation, Pre-Booking, Blocked Date and Out of Service Room operations with a single click. - You can make room and date changes with the Drag and Drop method. - You can easily issue guest invoices and add collections without leaving the Monthly Room view. - On the guest details screen, you can make your guest's account transactions, collection/payment, movement, day change and room change transactions. - You can easily access agency information and add group reservations. - You can access the occupancy rates in the date ranges you specify. --- --- title: Group Reservation description: "## How to Add a New Group Reservation? HMS Hotel Program offers options to create reservations with different methods. Quick Booking, Detailed Booking, Channel Booking and Group Booking are examples of these booking options. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/groupreservation-1024x466.png) ## How to Create and…" url: "https://www.hmschannelmanager.com/wiki/group-reservation/" updated: "2025-03-03" category: How to do it? --- # Group Reservation ## How to Add a New Group Reservation? HMS Hotel Program offers options to create reservations with different methods. Quick Booking, Detailed Booking, Channel Booking and Group Booking are examples of these booking options. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/groupreservation-1024x466.png) ## How to Create and Track Group Reservations? We can create a new group reservation with the Add button under the Group Reservation tab. Thus, instead of entering reservations linked to a single group one by one, we can close multiple rooms in the system by entering reservations at a single time. On the Add Group Reservation page, after selecting the check-in date and check-out date respectively, we must specify the Group Name and Group Authorized name to the system. Optionally, we can also use the description section. Unlike the information on the reservation creation screen, we need to enter the Price section manually. This section determines the daily rate of a room. Then, to specify the rooms, first select the desired Room Type and then the Room numbers and use the Add Room button. Thus, the rooms we have selected in the Rooms field at the bottom of the page will be listed. We can add Guests to the rooms listed in the Rooms field and remove the rooms we have added incorrectly with the Delete This Room button. We can define additional information for our Group Reservation by using the optional fields Mail and Phones. With the "Add" button at the bottom of the page, we can finally create our Group Reservation whose information we have entered into the system. --- --- title: Guest Blacklist Processes description: HMS Hotel Program offers features that allow you to take notes for your guests and add them to the blacklist. We can define problematic customers to the system by using the Black List button in the guest list. Thus, the… url: "https://www.hmschannelmanager.com/wiki/guest-blacklist-processes/" updated: "2025-03-04" category: How to do it? --- # Guest Blacklist Processes HMS Hotel Program offers features that allow you to take notes for your guests and add them to the blacklist. We can define problematic customers to the system by using the Black List button in the guest list. Thus, the system will warn us later when we want to create a reservation for the same guest again. When we click on the Blacklist button, we can manage our Blacklisted guests and add new guests to this list. We can also easily reach the guest by searching by guest name and ID or passport number in the Select Guest field. In the Description section at the bottom, you can enter the reason why the guest is Blacklisted. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-13-1024x368.png) --- --- title: HMS Hotel Program Shortcut Keys description: "HMS Hotel Program Shortcut Keys ![](https://www.hmschannelmanager.com/wp-content/uploads/2023/11/Ekran-goruntusu-2023-11-30-113548-1024x479.png) HMS Hotel Program is designed to manage your hotel in the fastest and most practical way. Our hotel program, which is shaped with a focus on practical use, includes shortcuts to some of the…" url: "https://www.hmschannelmanager.com/wiki/hms-hotel-program-shortcut-keys/" updated: "2023-11-30" category: HMS Hotel Management System tags: - Shortcut - shortcut usages --- # HMS Hotel Program Shortcut Keys HMS Hotel Program Shortcut Keys ![](https://www.hmschannelmanager.com/wp-content/uploads/2023/11/Ekran-goruntusu-2023-11-30-113548-1024x479.png) HMS Hotel Program is designed to manage your hotel in the fastest and most practical way. Our hotel program, which is shaped with a focus on practical use, includes shortcuts to some of the operations you use daily. HMS Hotel Program shortcuts are as follows; **F1 :** Reports **F2:** New Reservation **F3:** Customer List **F4:** Monthly View **F6:** Closing Case (Cash Transactions) **F7:** Stock List **F8:** Channel Reservation List **F9:** Periodic Batch Update **F10:** Sales Invoice **F12:** Reporting Guest Identity **ALT+F5:** Room Occupancy **ALT+F11:** Room Status Update **HOME:**Home --- --- title: HMS Hotel Software General Features description: "HMS Hotel Software General Features #### HMS Hotel General Information The general features that HMS Hotel Program offers you are as follows; - Front Office Management - Housekeeping - Group Reservation - Sms Services - Multi-Currency - Currency Transactions -…" url: "https://www.hmschannelmanager.com/wiki/hms-hotel-software-general-features/" updated: "2025-03-01" category: HMS Hotel Management System tags: - assistant - Contact --- # HMS Hotel Software General Features HMS Hotel Software General Features #### HMS Hotel General Information The general features that HMS Hotel Program offers you are as follows; - Front Office Management - Housekeeping - Group Reservation - Sms Services - Multi-Currency - Currency Transactions - Periodic Pricing - Purchase Invoice - Cash Transactions - SSL Certificate - Rate Intelligence - Online Reservation Module - Check-in - Monthly View Management - Channel Reservation - Account Code Integration - Drag and Drop Room Swap - Stock Tracking - Earnings Reports - Sales Invoice - Identity Notification System - Log Recording - Automatic ID Scanner - WordPress Reservation Module - Check-out - Guest Relations - Channel Manager - User Roles - Front Accounting - Forecast - Staff Reward System - Agency Management - Hotspot Integration - E-Invoice Integration - Contactless Menu - End of Day Operations #### Assistant Tools HMS Hotel Automation system also offers you free tools such as the features mentioned above and many more. HMS Rate Intelligence (Hotel Price Analysis) and Automatic ID, Passport Scanner Programs can be given as examples. You do not need to be a HMS Hotel Management System customer to use these free tools. You can get detailed information about our programs and installation support by contacting us from our [contact](https://www.hmschannelmanager.com/contact-us/)page. #### Free Hotel Program Demo Request You have the chance to try the HMS Hotel program for free and see all its features in practice. For a free hotel program demo request, please fill out the "Demo Request Form" by clicking the link below. Our customer representatives will contact you as soon as possible and activate your demo hotel software. [Demo Request Form](https://www.hmschannelmanager.com/demo-request/) --- --- title: HMS Rate Hotel Rate Research Program description: "HMS Rate Hotel Rate Research Program #### What is HMS Rate? Nowadays, with the increase in online sales channels (OTAs) and the growing competition, you need to do a good price analysis if you want to sell your hotel rooms…" url: "https://www.hmschannelmanager.com/wiki/hms-rate-hotel-rate-research-program/" updated: "2023-11-30" category: HMS Hotel Management System --- # HMS Rate Hotel Rate Research Program HMS Rate Hotel Rate Research Program #### What is HMS Rate? Nowadays, with the increase in online sales channels (OTAs) and the growing competition, you need to do a good price analysis if you want to sell your hotel rooms easily. HMS RATE provides you with instant room rates of the hotels you specify from popular online sales channels free of charge. #### What does HMS Rate offer you? HMS Rate offers you price analysis of your competitors in online sales channels completely free of charge. As the HMS Hotel program, we offer this service without the obligation to be our customers. HMS Rate offers you the following features; **Hotel Scoring Analysis** It presents the current ratings of the properties on online sales channels in detail. **Hotel Price Analysis** It automatically offers you room rates for the properties, region and date range you specify through online sales channels. **Reporting** It presents the price analyzes of your competitors as the file format you want at the date intervals you specify. #### How to Use HMS Rate? HMS Rate installs on your computer in a few easy steps. You can watch the HMS Rate features and usage video. [YouTube video player](https://www.youtube.com/embed/3qbu-qEg8d0?si=tdy3WvqU-cCIt7XQ) --- --- title: Hotel Expense Reports description: "You can access the screen where you can report all expenses of your hotel in detail from the \"Reports > Expenses\" menu. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-32-1024x86.png) Select date ranges and search criteria from the filtering section at the top and press the check…" url: "https://www.hmschannelmanager.com/wiki/hotel-expense-reports/" updated: "2025-03-06" category: How to do it? --- # Hotel Expense Reports You can access the screen where you can report all expenses of your hotel in detail from the "Reports > Expenses" menu. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-32-1024x86.png) Select date ranges and search criteria from the filtering section at the top and press the check button. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-33-1024x371.png) When you click on the "Check" button, the report will be displayed for Purchase, Sales Invoice Totals and Payment types in the date range and search criteria you specified. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-34-1024x404.png) You can view your expenses in the relevant date range by clicking on the "Expense" tab in the upper right corner of the report, and you can view expense details by clicking on the ![](https://www.hmsotel.com/wp-content/uploads/2021/08/incele.png) icon. In the "Purchase Invoices" tab, you can review the incoming purchase invoices and their details ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-35-1024x406.png) --- --- title: Hotel Guest Reports description: "Click on \"Reports > Guest\" button to get the list of your guests staying in your facility in the date range you specify. You can specify the date range from the \"Start Date\" and \"End Date\" section in the Date…" url: "https://www.hmschannelmanager.com/wiki/hotel-guest-reports/" updated: "2025-03-06" category: How to do it? --- # Hotel Guest Reports Click on "Reports > Guest" button to get the list of your guests staying in your facility in the date range you specify. You can specify the date range from the "Start Date" and "End Date" section in the Date Filtering field. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-36-1024x306.png) ## List of all guests who stayed In the guest list area, you can see the guest's name, room number, check-in date, check-out date and reservation dates. Click on the ![](https://www.hmsotel.com/wp-content/uploads/2021/08/incele.png) icon to access the detail page where you can see detailed information about the guest. Click on the All Guest List button to see the list of all guests who have stayed at your property so far. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-38-1024x189.png) You can see the guest details on the page with the breakdown of all your guests, if you wish, you can print it out from the printer or save it to your computer as an excel, pdf format file. ## Most Stayed List You can easily see the list of your guests who have stayed in your hotel the most until today with the HMS hotel program. You can use the "Most Stayed" button to see your most frequent guests. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-37-1024x498.png) The list of the most frequent guests in your hotel will help you with promotions, etc. in the future. --- --- title: Hotel Program Transaction Records (LOG) Report description: "HMS Hotel Program can report the record of all transactions and movements made on the system. In the Hotel Program, you can list the \"Add, Delete, Update and List transactions in the date ranges you specify. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-39-1024x387.png) You can access…" url: "https://www.hmschannelmanager.com/wiki/hotel-program-transaction-records-log-report/" updated: "2025-03-06" category: How to do it? --- # Hotel Program Transaction Records (LOG) Report HMS Hotel Program can report the record of all transactions and movements made on the system. In the Hotel Program, you can list the "Add, Delete, Update and List transactions in the date ranges you specify. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-39-1024x387.png) You can access the HMS Hotel Program transaction records history from the "Reports > Log" menu. By selecting "Start Date" and "End Date" in the Log menu, you can easily view the transactions in the form of "User Name" "Name Surname" "Duration" "Department" "Ip Address" "Transaction Type" and description. You can also easily review the details of the reservation transactions by clicking on the relevant reservation link. If you wish from the user filter, you can select the user name registered in the system and review only the transactions made by the user you specify. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-40.png) --- --- title: Hotel Sales Indicator Report description: "HMS Hotel Program offers many powerful reporting tools to track your hotel revenues. You can get detailed revenue reports as well as see the revenue chart with a graphical interface. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-42-1024x90.png) On the Sales Indicator reports screen, you can view…" url: "https://www.hmschannelmanager.com/wiki/hotel-sales-indicator-report/" updated: "2025-03-06" category: How to do it? --- # Hotel Sales Indicator Report HMS Hotel Program offers many powerful reporting tools to track your hotel revenues. You can get detailed revenue reports as well as see the revenue chart with a graphical interface. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-42-1024x90.png) On the Sales Indicator reports screen, you can view Revenue, Reservation, Night, Guest, Average Revenue and Revpar reports for the date range you specify in a modern interface as a graphical chart. You can access Hotel Sales Revenues graphical reports from "Reports > Sales Indicator" screen. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-45-1024x430.png) --- --- title: Housekeeping Operations description: "## Room List Preparation for Housekeeping You can easily get the list of rooms to be cleaned for housekeeping services from your printer. For this process, click on the \"Facility > Room > Housekeeping\" menu. On the Housekeeping screen that…" url: "https://www.hmschannelmanager.com/wiki/housekeeping-operations/" updated: "2025-03-04" category: How to do it? --- # Housekeeping Operations ## Room List Preparation for Housekeeping You can easily get the list of rooms to be cleaned for housekeeping services from your printer. For this process, click on the "Facility > Room > Housekeeping" menu. On the Housekeeping screen that opens, ![](https://www.hmsotel.com/wp-content/uploads/2021/05/yazdir.png) click on the printer icon in the corner and print out from your printer. You can watch a video tutorial on how to do this by clicking on the video below. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/housekeep-1024x420.png) --- --- title: How is Room Blockage Process Performed? description: "## How to Block Room Date? Room Blocking is the process of making a room unavailable for reservation on the dates you specify. You can block this process for a future guest. To block a room, click on the link…" url: "https://www.hmschannelmanager.com/wiki/how-is-room-blockage-process-performed/" updated: "2025-03-04" category: How to do it? --- # How is Room Blockage Process Performed? ## How to Block Room Date? Room Blocking is the process of making a room unavailable for reservation on the dates you specify. You can block this process for a future guest. To block a room, click on the link in the side menu  ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-14.png) and then select the date range by clicking on the calendar button. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-15.png) On the monthly view screen, click on the room on the date you want to block. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-16-1024x500.png) After clicking on the room you want to block in the date range you specify, click on the "Out of Service" link from the drop-down menu. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-17.png) On the "Out of Service" screen, you can close the room for sale on these dates by filling in the "Room No" Entry - Exit date and description sections. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-18.png) --- --- title: How to Add a Quick Booking? description: "## Adding a Quick Reservation The HMS Hotel Program login screen is designed for front desk employees to quickly complete their daily work. On the main screen, you can view the availability of all rooms in your property and daily…" url: "https://www.hmschannelmanager.com/wiki/how-to-add-a-quick-booking/" updated: "2025-03-06" category: How to do it? --- # How to Add a Quick Booking? ## Adding a Quick Reservation The HMS Hotel Program login screen is designed for front desk employees to quickly complete their daily work. On the main screen, you can view the availability of all rooms in your property and daily reports. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-75-1024x396.png) On the main page room view, select the room you want to make a quick booking and click the "**Make Reservation**" button. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-76.png) ## Add Reservation Screen After clicking on the Make Reservation button, the Quick Reservation Add screen will open. On the booking screen, you can complete the quick booking process by filling in your guest's check-in and check-out dates, room type, room number, number of people, accommodation type, and daily rate fields if you wish. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-79.png) ## Add Guest Information At the bottom of the quick booking screen, there is a practical application where you can add the details of your guests staying in the room. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-80-1024x120.png) To add more than one guest information, you can add new guest information by clicking the **+** button. ## Add Collection To add a collection during your guest's check-in process, you can add it by clicking the **+** button in the section below and typing the collection type, payment method and description. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-81-1024x88.png) To complete your guest's reservation, you can complete your transaction by clicking the save button at the bottom. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-82.png) --- --- title: How to Add Collections? description: "## Add Collections in Home To add a collection to your guest's account on the HMS Hotel Program home page room view, click on the ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/Ekran-goruntusu-2025-03-04-172509.png) icon at the top of the room your guest has booked and click on…" url: "https://www.hmschannelmanager.com/wiki/how-to-add-collections/" updated: "2025-03-04" category: How to do it? --- # How to Add Collections? ## Add Collections in Home To add a collection to your guest's account on the HMS Hotel Program home page room view, click on the ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/Ekran-goruntusu-2025-03-04-172509.png) icon at the top of the room your guest has booked and click on ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/Ekran-goruntusu-2025-03-04-172544.png) link from the drop-down menu. You will see the following popup collection screen. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-57.png) You can add a collection to your guest's account by filling in the "Payment Type", "Total Amount" and "Description" sections on the Collection screen. ## Adding Collections on Monthly View Screen ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-58-1024x513.png) Adding collections in the Monthly View view is done in a similar way as on the homepage. When you click on the relevant reservation, you can access the collection screen by clicking the ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/Ekran-goruntusu-2025-03-04-172544.png) link from the drop-down menu. --- --- title: How to Add Personnel? description: "## Personnel Addition Procedures With the HMS Hotel program, you can easily add the staff working in your hotel and determine the areas they can manage. You can add your staff working in the hotel to the HMS Hotel program…" url: "https://www.hmschannelmanager.com/wiki/how-to-add-personnel/" updated: "2025-03-04" category: How to do it? --- # How to Add Personnel? ## Personnel Addition Procedures With the HMS Hotel program, you can easily add the staff working in your hotel and determine the areas they can manage. You can add your staff working in the hotel to the HMS Hotel program and you can determine their authorizations. As you can easily determine the authorization areas of your staff, you can also keep records of the transactions made by your staff. Click on the "Tools > Personnel" link from the menu on the side to access personnel transactions. On the incoming screen, if available, you can view your previously added personnel with their registration date and last login date. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-46.png) To add personnel, first click on the "Add New Personnel" button at the top ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-47-1024x411.png) You can complete the process of adding new personnel by filling in the information on the "Add New Personnel" screen. ## Video Explanation of Personnel Addition Procedures You can examine the process of adding personnel in detail in the how-to video we have prepared for you. [YouTube video player](https://www.youtube.com/embed/U9oggzEBJO0?si=8jHDgO4VdSg7kKKU) --- --- title: How to Close and Transfer Hotel Cash Account description: On your HMS screen, you should use the Close and Transfer field by clicking on the field with your name at the top right. The page that opens will instantly show the user safes open in the system and the… url: "https://www.hmschannelmanager.com/wiki/how-to-close-and-transfer-hotel-cash-account/" updated: "2025-03-04" category: How to do it? --- # How to Close and Transfer Hotel Cash Account On your HMS screen, you should use the Close and Transfer field by clicking on the field with your name at the top right. The page that opens will instantly show the user safes open in the system and the safes that have been closed and transferred before. [YouTube video player](https://www.youtube.com/embed/kDxxO4gxa3I?si=EzOsl0yDo9saOAj6) --- --- title: How to Create a Hotel Sales Invoice? description: "HMS Hotel Program offers a pre-accounting system where you can easily manage your facility's income and expenses. You can easily create a sales invoice for your guest from the HMS Hotel Program \"Invoice > Sales Invoice\" screen. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-41-1024x496.png) You can…" url: "https://www.hmschannelmanager.com/wiki/how-to-create-a-hotel-sales-invoice/" updated: "2025-03-04" category: How to do it? --- # How to Create a Hotel Sales Invoice? HMS Hotel Program offers a pre-accounting system where you can easily manage your facility's income and expenses. You can easily create a sales invoice for your guest from the HMS Hotel Program "Invoice > Sales Invoice" screen. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-41-1024x496.png) You can learn how to make sales invoice transactions in HMS Hotel Program by watching the training video below. [YouTube video player](https://www.youtube.com/embed/dlpWsYnW8VI?si=tipUnTnR3jIT1Wob) --- --- title: "How to Make End-of-Day Transactions?" description: "## HMS End of Day Transactions From the day you set up the HMS hotel program, the program will make end-of-day transactions for you at 00.00 every night to facilitate your transactions. However, from the moment you do the end…" url: "https://www.hmschannelmanager.com/wiki/how-to-make-end-of-day-transactions/" updated: "2025-03-04" category: How to do it? --- # How to Make End-of-Day Transactions? ## HMS End of Day Transactions From the day you set up the HMS hotel program, the program will make end-of-day transactions for you at 00.00 every night to facilitate your transactions. However, from the moment you do the end of day process manually, the automatic end of day process will be canceled and you will have to do the end of day processes again every day. ## How is end of day processing done? Gün sonu işlemi için öncelikle sağ üst köşedeki kullanıcı adınızın bulunduğu bölüme tıklayın ve açılan menü den “**Gün Sonu**” linkine tıklayın. For the end of day process, first click on the section with your username in the upper right corner and click on the "**End of Day**" link from the drop-down menu. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/endofdate.png) In the end of day transaction screen that opens, if we have not closed the day before, there will be a view as follows. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/endofdate1.png) Select the options on the screen according to the working principles of your hotel. After clicking the Start end of day transactions button, your transaction will be completed in a short time depending on the intensity of the transactions during the day. Then a breakdown screen will appear for those who have checked out and have a balance. You need to check and confirm the status on this screen. You can have more detailed information about how to make end-of-day transactions by reviewing the video we have prepared. --- --- title: How to Track Channel Reservation? description: "You can easily view the tracking and status of incoming reservations in the HMS Hotel Program Channel Reservation module. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-1-1024x411.png) You can list your reservations from channels by following the \"Reservation > Channel Reservation\" path in the menu. You can…" url: "https://www.hmschannelmanager.com/wiki/how-to-track-channel-reservation/" updated: "2025-03-04" category: How to do it? --- # How to Track Channel Reservation? You can easily view the tracking and status of incoming reservations in the HMS Hotel Program Channel Reservation module. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-1-1024x411.png) You can list your reservations from channels by following the "Reservation > Channel Reservation" path in the menu. You can filter the reservations with the selections at the top of the page and search by Guest Name, Reservation Number and Date using the search box. You can use the View button in the Transactions column to view the reservation details. This field is created based on the data sent to HMS by the relevant channel from which the reservation is received. ## Channel Reservation Tracking [YouTube video player](https://www.youtube.com/embed/_yue6aWx90Q?si=8lcaUMo5hIInJe1u&start=796) --- --- title: How to Track Inventory? description: "You can use the Movements - Inventory - List page in the menu to track your stocks and inventories in the system. Stock quantities of the items in your stock list are displayed in this list. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-56.png) Thus, you can…" url: "https://www.hmschannelmanager.com/wiki/how-to-track-inventory/" updated: "2025-03-04" category: How to do it? --- # How to Track Inventory? You can use the Movements - Inventory - List page in the menu to track your stocks and inventories in the system. Stock quantities of the items in your stock list are displayed in this list. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-56.png) Thus, you can follow the instant status of the stocks you need and take precautions. To define a new stock to the system, you should use the "Add New Stock" button on the top right of the relevant page. On the page that opens, you must specify the Stock Name and Price you want to define to the system. The other fields on the page are not mandatory fields, but they are features that can be used optionally. You can save the barcode number, enable the guest to purchase it during the booking process on Online Booking, specify the VAT rate, select whether the stock quantities can be tracked, and select the relevant field in which section you want the stock item you created to be located. [YouTube video player](https://www.youtube.com/embed/_yue6aWx90Q?si=XOgGwDHcPApB6xUS&start=1003) --- --- title: How to Use a Purchase Invoice? description: "HMS Hotel System has a pre-accounting system where you can follow the income and expenses of your facility. You can easily add your purchase invoices from the Invoices > Purchase Invoice menu. ## How to Add Hotel Purchase Invoice? ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/02/purchase.png)…" url: "https://www.hmschannelmanager.com/wiki/how-to-use-a-purchase-invoice/" updated: "2025-02-24" category: How to do it? --- # How to Use a Purchase Invoice? HMS Hotel System has a pre-accounting system where you can follow the income and expenses of your facility. You can easily add your purchase invoices from the Invoices > Purchase Invoice menu. ## How to Add Hotel Purchase Invoice? ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/02/purchase.png) By entering purchase invoices into the system, you can both track your expenses in monetary terms and define your stock numbers in the system. In order for purchase invoices to increase your stocks, this stock item must be countable. You can define your purchase invoices to the system by following the Invoice - Purchase Invoice path on the menu and using the "Add New Purchase Invoice" button on the top right of the Purchase Invoice page. On the page that opens, you must define the relevant information of the invoice to the system. Your selection in the Invoice Section field indicates what type of vendor the purchase invoice comes from. You should complete the invoice by adding the items of your invoice in the product addition field and finally use the Add button at the bottom of the page. --- --- title: Which Channels We Work With description: "Which Channels We Work With ## Why is it important to use a Channel Manager? Channel manager service is a hotel program automation developed for hotels to offer their rooms for sale through online sales channels (OTA). You can manually…" url: "https://www.hmschannelmanager.com/wiki/in-general-the-hms-channel-manager-offers-you-the-following-features/" updated: "2023-11-29" category: HMS Hotel Management System --- # Which Channels We Work With Which Channels We Work With ## Why is it important to use a Channel Manager? Channel manager service is a hotel program automation developed for hotels to offer their rooms for sale through online sales channels (OTA). You can manually add your hotel to online sales channels, but in a scenario where you work with multiple sales channels, managing your room rates and room availability individually will waste a lot of time. At this point, HMS Channel manager service offers you the opportunity to manage all room availability and rates from a single screen. ![](https://www.hmschannelmanager.com/wp-content/uploads/2023/11/Ekran-goruntusu-2023-11-29-172738-1024x494.png) ## What can you do with HMS Channel Manager? #### **In general, the HMS channel manager offers you the following features;** ### Synchronization With calendar synchronization, the availability of your rooms is constantly synchronized with the online sales channels you work with. ### Room Pricing Person or room-based pricing of your rooms that you have opened for sale in online sales channels ### Online Reservation In the channel manager interface where you can manage reservations from online sales channels, you can easily transfer them to the hotel program. ### Restrictions Periodic and periodic minimum and maximum stays, special restrictions and sales closures ### Return Policies You can organize your rooms' return policies on online sales channels through the easy HMS Channel manager. ### Currency Management With the HMS channel manager, you can get continuously updated room rates and exchange rates on online sales channels. ## Which Online Sales Channels Does HMS Channel Manager Support? HMS Channel manager is integrated with the world's most popular online sales channels. Below are the leading ones of these online sales channels. Booking, Expedia, Airbnb, Agoda, Vrbo, Trip.com, Hotelbeds, Ostrovok.ru, Jolly Tur, Tatilbudur.com, Setur, Otel Fiyat, Inhores, Etstur, Otelz, Odamax, Gezinomi, Only-apartments, Housetrip, Bemyguest, Bedandbreakfast, 9flats, Wimdu, Waytostay, Toprural, Spainholiday, Rentalhomes, Ownerdirect, Hotelspro, Hotel2sejour, Homelidays, Homeaway, Holidaylettings, Cities Reference, Flipkey and **Much More**... As HMS Channel Management, we are adding new online sales channels to our portfolio every day. [YouTube video player](https://www.youtube.com/embed/U3813ba1VFU?si=S147k-IBvL4w_X6-) --- --- title: Inventory Quantity Reports description: "You can access the \"Inventory\" reports, where you can follow the list of stock cards of your hotel and get reports about product sales, from the \"Reports > Inventory\" menu. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-51-1024x495.png) From the filtering area on the stock quantity report…" url: "https://www.hmschannelmanager.com/wiki/inventory-quantity-reports/" updated: "2025-03-06" category: How to do it? --- # Inventory Quantity Reports You can access the "Inventory" reports, where you can follow the list of stock cards of your hotel and get reports about product sales, from the "Reports > Inventory" menu. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-51-1024x495.png) From the filtering area on the stock quantity report screen, you can filter the stock by entry date, exit date, stock category, stock card names, equality, plus and minus conditions and number. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-52-1024x171.png) In the results you filter, you can view information such as the remaining quantity, sales quantity, catering status and earnings of the relevant stock. You can also access the detailed information screen of the stock card by clicking the ![](https://www.hmsotel.com/wp-content/uploads/2021/08/incele.png) icon. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-53-1024x431.png) You can perform related stock card operations on the stock card screen. To learn how to add stock, you can visit our [V.2.0 Stock Add Operation](https://www.hmschannelmanager.com/wiki/v-2-0-stock-add-operations/)s page. --- --- title: Monthly View Display description: "## How to Make a Drag and Drop Reservation? The HMS hotel program is designed to facilitate the routine operations of front office employees and you can easily make reservations on the monthly view screen.  ## How to Book Multiple…" url: "https://www.hmschannelmanager.com/wiki/monthly-view-display/" updated: "2025-03-01" category: How to do it? tags: - channel manager - Front Office Module - Front Office Operations - hotel management - management --- # Monthly View Display ## How to Make a Drag and Drop Reservation? The HMS hotel program is designed to facilitate the routine operations of front office employees and you can easily make reservations on the monthly view screen.  ## How to Book Multiple Rooms? You can make reservations by selecting more than one room at the same time in the HMS Hotel Program monthly room view. To do this, simply press and hold the “CTRL” key while selecting the dates you set in the monthly room view.![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/reservation1.png)After selecting the dates and rooms you have specified, you can enter the guest information by selecting “Create Reservation” or “Create Reservation (Detailed)” from the drop-down menu.![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/reservation3.png)  --- --- title: Monthly View Transactions description: "You can easily manage your reservations with the Monthly View menu. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/mountlyview-1024x479.png) For bookings with no rooms specified, you can see how many rooms are above the day line in the calendar and click on it to assign a room.…" url: "https://www.hmschannelmanager.com/wiki/monthly-view-transactions-2/" updated: "2025-03-03" category: How to do it? --- # Monthly View Transactions You can easily manage your reservations with the Monthly View menu. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/mountlyview-1024x479.png) For bookings with no rooms specified, you can see how many rooms are above the day line in the calendar and click on it to assign a room. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/unassign.png) You can click on the calendar icon to view the desired date range of the Monthly View and check when the desired date is selected. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/calender.png) To filter, download, print or refresh the Monthly Room view, click on the wheel icon and take the desired action. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/filter.png) To search for any reservation in the Monthly Room, click on the magnifying glass icon and enter the reservation contact information. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/search.png) To save a reservation from the Monthly Room menu, you can hold down the left mouse click button on the box at the intersection of the check-in date of the reservation and the room to be reserved and drag it until the check-out date. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/create.png) When the date range selection is finished, you can click on the “Create Reservation” button to save the reservation. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/makereservation.png) When the “Create Reservation” button is clicked, you can create a reservation from the “Save” button by filling in the text boxes for the relevant date and the relevant room. In order to save a Group Reservation, you can specify the rooms by holding down the “CTRL (control)” key on your keyboard and dragging the mouse left click button until the check-out date and specify the rooms in the boxes at the intersection of the check-in date and the rooms to be reserved. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/group.png) In order to close your room in a certain date range due to situations such as renovations, you can drag the left click button of the mouse to the box at the intersection of the check-in date and the room to be closed until the check-out date. In the box that appears, you can select “Blocked Date” or “Out of Service” and close the room by specifying a description. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/blockdate.png) You can move your unbooked reservations to another room or date by holding the left mouse button on the reservation. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/roomchange.png) To change the check-in date of the reservation, in Monthly Room you can hold the left mouse button on the start line of the reservation and drag it to the date you want to change. To change the check-out date of the reservation, you can drag the left mouse click on the end line of the reservation in the Monthly Room until the date you want to change. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/updatereservation.png) To quickly see the balance of the reservation, you can hover the mouse over the green bubble on the top left of the reservation. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/popupreaming.png) To quickly see the description of the reservation, you can mouse over the gray bubble on the top left of the reservation. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/popup.png) To quickly see which group the reservation belongs to, you can hover the mouse over the red bubble on the top left of the reservation. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/popupgroup.png) In the monthly room, you can distinguish which channel or agency the bookings belong to by color. For this, the color can be specified in the channel or agency settings and saved and displayed. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/booking.png) [YouTube video player](https://www.youtube.com/embed/kOka4jef0jc?si=NUgDUN3aKDNCwHb6) --- --- title: Monthly View Transactions description: "Monthly View Transactions You can easily manage your reservations with the Monthly Room menu. ![](https://www.hmschannelmanager.com/wp-content/uploads/2023/11/Ekran-goruntusu-2023-11-30-111914-1024x491.png) For bookings with no rooms specified, you can see how many rooms are above the day line in the calendar and click on it to…" url: "https://www.hmschannelmanager.com/wiki/monthly-view-transactions/" updated: "2023-11-30" category: HMS Hotel Management System --- # Monthly View Transactions Monthly View Transactions You can easily manage your reservations with the Monthly Room menu. ![](https://www.hmschannelmanager.com/wp-content/uploads/2023/11/Ekran-goruntusu-2023-11-30-111914-1024x491.png) For bookings with no rooms specified, you can see how many rooms are above the day line in the calendar and click on it to assign a room. ![](https://www.hmschannelmanager.com/wp-content/uploads/2023/11/assing.svg) You can click on the calendar icon to view the desired date range of the Monthly View and check when the desired date is selected. ![](https://www.hmschannelmanager.com/wp-content/uploads/2023/11/Ekran-goruntusu-2023-11-29-203658.png) You can Filter, Download, Print or Change the Monthly View by clicking on the wheel icon. ![](https://www.hmschannelmanager.com/wp-content/uploads/2023/11/Ekran-goruntusu-2023-11-29-204523-1.png) To search for any reservation in the Monthly View, click on the magnifying glass icon and enter the reservation contact information. ![](https://www.hmschannelmanager.com/wp-content/uploads/2023/11/Ekran-goruntusu-2023-11-29-204947.png) #### How to Make Reservation? To save a reservation from the Monthly View, you can drag the left mouse button over the check-in date and the room to be reserved box until the check-out date. ![](https://www.hmschannelmanager.com/wp-content/uploads/2023/11/rez.svg) When the date range selection is finished, you can click on the "Make Reservation" button to save the reservation. ![](https://www.hmschannelmanager.com/wp-content/uploads/2023/11/Ekran-goruntusu-2023-11-29-211032-1.png) After clicking the "Make Reservation" button, you can create the reservation by filling in the text boxes (Name, Surname Check-in/out Date etc.) for the relevant reservation. When you click on the "Save" button, your reservation will be created in such an easy way. #### How to Make Group Reservation? To create a Group Reservation, you can select different rooms by holding down the "CTRL (control)" key on your keyboard and clicking with the left mouse button on the boxes containing the rooms to be reserved with the reservation dates. ![](https://www.hmschannelmanager.com/wp-content/uploads/2023/11/group-reservation-1.svg) #### How to make Blocked Date/Out of Service In order to close your room in a certain date range due to situations such as renovation, you can drag the left click button of the mouse to the box of your room to be closed with the check-in date until the check-out date. In the box that appears, you can select "Blocked Date" or "Out of Service" and close the room by specifying a description. ![](https://www.hmschannelmanager.com/wp-content/uploads/2023/11/bloced-date.svg) #### How to Room Change? You can move your reservations to another room or date by holding the left mouse button on the reservation. ![](https://www.hmschannelmanager.com/wp-content/uploads/2023/11/roomchange.svg) #### How to Easily Check Reservation Details? To quickly see the balance of the reservation, you can hover the mouse over the green bubble on the top left of the reservation. ![](https://www.hmschannelmanager.com/wp-content/uploads/2023/11/price-amount.svg) To quickly see the description of the reservation, you can mouse over the gray bubble on the top left of the reservation. ![](https://www.hmschannelmanager.com/wp-content/uploads/2023/11/description-2.svg) To quickly see which group the reservation belongs to, you can hover the mouse over the red bubble on the top left of the reservation. ![](https://www.hmschannelmanager.com/wp-content/uploads/2023/11/group-1.svg) You can distinguish which channel or agency the monthly room reservations belong to with colors. For this, the color can be specified in the channel or agency settings and saved and displayed. ![](https://www.hmschannelmanager.com/wp-content/uploads/2023/11/Ekran-goruntusu-2023-11-30-110550.png) [YouTube video player](https://www.youtube.com/embed/RvxPolrk3k4?si=MROKX6TrokjQt4e-) --- --- title: Online Reservation Page description: HMS Hotel Program users can easily add an online reservation form to their websites. Online Booking pages allow you to receive online reservations without paying any commission. How to use the Online Reservation form? Please click on the video link… url: "https://www.hmschannelmanager.com/wiki/online-reservation-page/" updated: "2025-03-04" category: How to do it? --- # Online Reservation Page HMS Hotel Program users can easily add an online reservation form to their websites. Online Booking pages allow you to receive online reservations without paying any commission. How to use the Online Reservation form? Please click on the video link below for detailed information on how to view online reservations received by your hotel. [YouTube video player](https://www.youtube.com/embed/MJv5qgC04tQ?si=8twRmqYKUIMTVX7l&start=796) --- --- title: Open Sale Operations description: "Open Sale Operations You can follow up the sales and service fees that you make other than your guests staying in your facility by adding them through the \"Open Sales\" menu. You can access the Open Sales screen from the…" url: "https://www.hmschannelmanager.com/wiki/open-sale-operations/" updated: "2023-12-01" category: How to do it? tags: - Open Sale --- # Open Sale Operations Open Sale Operations You can follow up the sales and service fees that you make other than your guests staying in your facility by adding them through the "Open Sales" menu. You can access the Open Sales screen from the "Add Open Sales" button on the Transactions > Open Sales page. #### How to Add an Open Sale? ![](https://www.hmschannelmanager.com/wp-content/uploads/2023/12/Ekran-goruntusu-2023-12-01-095135-1024x418.png) In the "Open Sale" pop-up window, select the section where the sale will be added and press the "Add Product" button. ![](https://www.hmschannelmanager.com/wp-content/uploads/2023/12/Ekran-goruntusu-2023-12-01-100943.jpg) On the Add Stock / List screen, click on the product / products you want to add to the open sale and transfer them to the "To Add to List" table and then click the "Add" button when your process is complete. ![](https://www.hmschannelmanager.com/wp-content/uploads/2023/12/Ekran-goruntusu-2023-12-01-102806.png) At the last stage of the open sale process, you complete your transaction in the "Open Sale" panel where you can add details such as price, name, surname, ticket, currency, etc. of the products you have added and complete your transaction by pressing the "Add" button. #### Open Sales Collection / Closing the Account ![](https://www.hmschannelmanager.com/wp-content/uploads/2023/12/image-4.png) You can access the Open Sale Collections screen by clicking the "Encashment" button on the related open sale ticket on the Transactions > Open Sale Listing screen. ![](https://www.hmschannelmanager.com/wp-content/uploads/2023/12/image-5.png) Select the payment method on the Collections screen and click the "Encashment" button to complete the collection process. ![](https://www.hmschannelmanager.com/wp-content/uploads/2023/12/image-6.png) If there is a previous collection made on the related ticket number, you can see it in the "Collections Made" tab and reopen the closed account when deemed necessary. You can access the open sales reports made in the previous months from "Open Sales Reports". --- --- title: Payment Refund Procedures description: "There are a few easy ways to refund a payment to any guest staying at your hotel. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-21-1024x502.png) Open the booking details screen by clicking on the relevant booking on the Monthly Room screen and selecting ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-22.png)   ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-23.png) On…" url: "https://www.hmschannelmanager.com/wiki/payment-refund-procedures/" updated: "2025-03-04" category: How to do it? --- # Payment Refund Procedures There are a few easy ways to refund a payment to any guest staying at your hotel. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-21-1024x502.png) Open the booking details screen by clicking on the relevant booking on the Monthly Room screen and selecting ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-22.png)   ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-23.png) On the Payment (Return) screen, you can select the service or product related to the payment or you can perform the refund process by adding only the refund method, payment date, total amount and description. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-24.png) You can also access the details of the reservation for which you will make a payment (return) from the homepage, monthly view or reservation list pages. --- --- title: Periodic Pricing Transactions description: "Hms Hotel Program offers many tools that allow you to easily manage your hotel's rates, availability and reservations on Online Sales Channels. The Periodic Pricing tool is a channel manager tool that allows you to use Online Sales Channels more…" url: "https://www.hmschannelmanager.com/wiki/periodic-pricing-transactions/" updated: "2025-03-03" category: How to do it? --- # Periodic Pricing Transactions Hms Hotel Program offers many tools that allow you to easily manage your hotel's rates, availability and reservations on Online Sales Channels. The Periodic Pricing tool is a channel manager tool that allows you to use Online Sales Channels more efficiently. You can get information about this subject by watching the training video on how you can make price, availability, restriction, etc. operations on Online Sales Channels. ## How to Set Periodic Pricing? [YouTube video player](https://www.youtube.com/embed/tdGsfivPP1U?si=Pzj7lV4MgN9QT_TI) --- --- title: Personnel Transactions and User Roles description: Personnel Transactions and User Roles By creating a special user account for your personnel, you can track which personnel perform the transactions and limit the operations that your personnel can perform on HMS thanks to authorization. You can reach the… url: "https://www.hmschannelmanager.com/wiki/personnel-transactions-and-user-roles/" updated: "2023-11-30" category: HMS Hotel Management System tags: - Personnel - Personnel Transactions - User - User Roles --- # Personnel Transactions and User Roles Personnel Transactions and User Roles By creating a special user account for your personnel, you can track which personnel perform the transactions and limit the operations that your personnel can perform on HMS thanks to authorization. You can reach the personnel account creation screen by clicking Tools - Personnel - Add in the menu. After entering the personnel information into the system on the page that opens, you must activate the "Web Panel Active" field. In the window that opens, you must define the necessary user information. For authorization, you should use the Authorizations (Permissions) field in the upper right corner of the page. On this page, you should mark the operations that your staff can do when they log in to their own account. After completing all the operations, you can create your staff account by using the Add button at the bottom of the page. You can also authorize the personnel you created in the program by clicking on the "Authorization (permissions) menu in the upper right corner after the personnel creation process. [YouTube video player](https://www.youtube.com/embed/3qbu-qEg8d0?si=YybFgUpE9vplUNJQ) --- --- title: Police Identity Reporting Procedures description: "## How to Report Police Identity? Police identity notification (KBS) can be carried out completely automatically and instantly thanks to the HMS Hotel Program integration. With the renewed HMS Identity Notification system, you can automatically make a notification without entering…" url: "https://www.hmschannelmanager.com/wiki/police-identity-reporting-procedures/" updated: "2025-01-22" category: HMS Hotel Management System --- # Police Identity Reporting Procedures ## How to Report Police Identity? Police identity notification (KBS) can be carried out completely automatically and instantly thanks to the HMS Hotel Program integration. With the renewed HMS Identity Notification system, you can automatically make a notification without entering the EGM SEC mobile approval code. You can get information about how the new police identity notification system is made in our video below. For more information about the HMS Identity Reporting System, please visit our **[Identity Reporting System](https://www.hmsotel.com/kimlik-bildirim-sistemi/)** page. --- --- title: "Pre-Booking Procedures" description: "HMS Hotel Program You can make pre-booking transactions for your guests on the home room view or monthly room screen. ## Homepage Pre-Booking Process Click on the ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-25.png) \"Make Reservation\" button on the relevant room to make a Pre-Booking in…" url: "https://www.hmschannelmanager.com/wiki/pre-booking-procedures/" updated: "2025-03-04" category: How to do it? --- # Pre-Booking Procedures HMS Hotel Program You can make pre-booking transactions for your guests on the home room view or monthly room screen. ## Homepage Pre-Booking Process Click on the ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-25.png) "Make Reservation" button on the relevant room to make a Pre-Booking in the rooms view of the homepage. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-26-1024x394.png) On the Add Reservation screen, you can fill in the necessary details with the guest information and select the "Pre-Booking" option by clicking on the reservation type option. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-27-1024x419.png) ## Monthly View Screen Pre-Booking Process On the Monthly View Screen, select the rooms and dates you want to pre-book by clicking on them. (see: How to Use the Monthly Room Screen) Click on "Pre-Booking" in the window that opens. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-28.png) You can make the pre-booking process by filling in the required guest information on the Pre-booking pop up screen. ## How to Cancel a Pre-Booking? ## Monthly View Pre-Booking Cancellation Click on the relevant reservation on the monthly room screen. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-29.png) You will be directed to the reservation details screen by clicking the "Display" button from the drop-down menu. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-30.png) On the booking details page, click on the "Cancel" link in the other section on the right side. By saying "Yes" to the confirmation message, you can reach the reservation cancellation screen. On this screen, the reservation cancellation description must be written. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-31.png) ## Reservation List Page Pre-Booking Cancellation Another method where you can review the reservation details and make a pre-booking cancellation is the "List Reservation" page. You can access the reservation details page by clicking the ![](https://www.hmsotel.com/wp-content/uploads/2021/08/incele.png) icon in the operations column of the relevant reservation row on the Reservation List page, which you can access from the Reservation > List menu. You can cancel the pre-booking by following the second step described in the previous monthly room pre-booking cancellation section --- --- title: Reservation – Daily Price Operations description: Daily Price video in the Reservation Section. It allows you to give different prices for different days. If you want, you can give a different price for each day of the reservation or you can transfer it to the reservation… url: "https://www.hmschannelmanager.com/wiki/reservation-daily-price-operations/" updated: "2025-03-04" category: How to do it? --- # Reservation – Daily Price Operations Daily Price video in the Reservation Section. It allows you to give different prices for different days. If you want, you can give a different price for each day of the reservation or you can transfer it to the reservation in a different room. Please watch our video below to learn in detail how to make Daily Price transactions in HMS Hotel Program. [YouTube video player](https://www.youtube.com/embed/_yue6aWx90Q?si=6d9JUGcQf4YtHVRe&start=519) --- --- title: Reservation Extra Additions description: With HMS Hotel Program, you can add extra expenses to the account of your current guest. You can easily access the Add Extra Transaction menu from the homepage and monthly room view. For detailed information on how to add extra… url: "https://www.hmschannelmanager.com/wiki/reservation-extra-additions/" updated: "2025-03-04" category: How to do it? --- # Reservation Extra Additions With HMS Hotel Program, you can add extra expenses to the account of your current guest. You can easily access the Add Extra Transaction menu from the homepage and monthly room view. For detailed information on how to add extra transactions, please click on the video link below [YouTube video player](https://www.youtube.com/embed/_yue6aWx90Q?si=NFDL_jlAZg-0LDB4&start=453) --- --- title: Room Change Procedures description: "## Room Change Procedures You can watch our video on how to change rooms via HMS Hotel Program from the link below. [YouTube video player](https://www.youtube.com/embed/kOka4jef0jc?si=z-91ZTg0cfZF6hKa&start=77) ## How to change a checked-in room? In the V2 monthly room section, if your…" url: "https://www.hmschannelmanager.com/wiki/room-change-procedures/" updated: "2025-03-06" category: How to do it? --- # Room Change Procedures ## Room Change Procedures You can watch our video on how to change rooms via HMS Hotel Program from the link below. [YouTube video player](https://www.youtube.com/embed/kOka4jef0jc?si=z-91ZTg0cfZF6hKa&start=77) ## How to change a checked-in room? In the V2 monthly room section, if your guest has not checked in yet, you can do this by clicking and dragging on the reservation. So how can you change rooms if all the rooms in your hotel are full? You can first temporarily move one of your unchecked rooms to an empty space on the calendar. then move the room you want to change to this empty calendar space. ## Checked room change First of all, let's right click on the blocked room and click on the "View" link. You can see the reservation information by clicking the edit button on the incoming page. Click on the room and save it by clicking on "**No room selected**". In this case, you can drag the room you want to move to the space created in your availability calendar. --- --- title: Room Occupancy Rate Reports description: "HMS Hotel Program has many advanced reporting tools that are of great importance in the management of your hotel. Occupancy Rate reports are also of great importance in developing your hotel's marketing strategies. ## Monthly Room Occupancy Rates Report ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-19.png)…" url: "https://www.hmschannelmanager.com/wiki/room-occupancy-rate-reports/" updated: "2025-03-04" category: How to do it? --- # Room Occupancy Rate Reports HMS Hotel Program has many advanced reporting tools that are of great importance in the management of your hotel. Occupancy Rate reports are also of great importance in developing your hotel's marketing strategies. ## Monthly Room Occupancy Rates Report ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-19.png) With the Hms hotel program, you can easily view the monthly occupancy rates of your rooms. You can access the "Occupancy Report" from the "Reports > Occupancy" menu. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-20-1024x497.png) On the room occupancy rates page, you can view the number of occupied days / occupancy rate and percentage for any month. ![](https://www.hmsotel.com/wp-content/uploads/2021/08/export.png) You can also print the reports of the month you have selected by using the buttons or save them in excel and pdf format. --- --- title: SSL Certification description: "HMS Hotel Program helps you get online reservations through your website. You must have an SSL certificate to add online reservations to your website. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-48-1024x450.png) HMS Hotel Program offers you SSL certificates that can work compatible with all banks. You…" url: "https://www.hmschannelmanager.com/wiki/ssl-certification/" updated: "2025-03-04" category: How to do it? --- # SSL Certification HMS Hotel Program helps you get online reservations through your website. You must have an SSL certificate to add online reservations to your website. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-48-1024x450.png) HMS Hotel Program offers you SSL certificates that can work compatible with all banks. You can access the SSL Certificate panel from the "Other" tab in the "Tools > Application" menu. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-49-1024x381.png) --- --- title: Staff Reward System description: "Staff Reward System With Hms Hotel Staff Reward System, you can easily define reward for the sales made by your staff according to the criteria you set. For Staff Reward transactions, enter the HMS Hotel Program Tools > Personnel Menu…" url: "https://www.hmschannelmanager.com/wiki/staff-reward-system/" updated: "2023-11-30" category: HMS Hotel Management System tags: - bonus - staff - Staff Reward System - User --- # Staff Reward System Staff Reward System With Hms Hotel Staff Reward System, you can easily define reward for the sales made by your staff according to the criteria you set. For Staff Reward transactions, enter the HMS Hotel Program Tools > Personnel Menu and click the "Bonus" button in the upper right corner. For detailed information about the Bonus System, please click on the training video below. [YouTube video player](https://www.youtube.com/embed/Ka5I_56t0TA?si=F6e7o27a1G7WXH2z) --- --- title: Stock Add Operations description: "You can easily make your product sales with HMS Hotel Program. Before performing sales transactions, stock cards of the products that your hotel can sell must be opened. You can access Stock Card transactions from the \"**Transactions** > **Stock**> **Add…" url: "https://www.hmschannelmanager.com/wiki/stock-add-operations/" updated: "2025-03-06" category: How to do it? --- # Stock Add Operations You can easily make your product sales with HMS Hotel Program. Before performing sales transactions, stock cards of the products that your hotel can sell must be opened. You can access Stock Card transactions from the "**Transactions** > **Stock**> **Add New Stock** " menu. Please click on our video link below to get detailed information about **Adding Stock** and **Stock Movements** features. [YouTube video player](https://www.youtube.com/embed/_yue6aWx90Q?si=SHcGY-TyldVaR93N&start=1004) --- --- title: V.2.0 Stock Add Operations description: "You can easily make your product sales with HMS Hotel Program. Before performing sales transactions, stock cards of the products that your hotel can sell must be opened. You can access Stock Card transactions from the \"Actions > Stock >…" url: "https://www.hmschannelmanager.com/wiki/v-2-0-stock-add-operations/" updated: "2025-03-04" category: HMS Hotel Management System --- # V.2.0 Stock Add Operations You can easily make your product sales with HMS Hotel Program. Before performing sales transactions, stock cards of the products that your hotel can sell must be opened. You can access Stock Card transactions from the "Actions > Stock > Add New Stock" menu. Please click on our video link below to get detailed information about adding stock and Stock Movements features. [YouTube video player](https://www.youtube.com/embed/_yue6aWx90Q?si=XOgGwDHcPApB6xUS&start=1003) --- --- title: What is Channel Management? description: "What is Channel Management? #### Channel Management [**Channel Manager**](https://www.hmschannelmanager.com/channel-manager/) is an automation system that allows you to offer your rooms for sale on one or more online sales channels (OTA). The channel manager automatically synchronizes the availability and prices of…" url: "https://www.hmschannelmanager.com/wiki/what-is-channel-management/" updated: "2023-11-30" category: HMS Hotel Management System tags: - channel - channel manager - management --- # What is Channel Management? What is Channel Management? #### Channel Management [**Channel Manager**](https://www.hmschannelmanager.com/channel-manager/) is an automation system that allows you to offer your rooms for sale on one or more online sales channels (OTA). The channel manager automatically synchronizes the availability and prices of your rooms 24/7 according to the criteria you set. **Why is it important to use a Channel Manager?**Nowadays, with the popularity of Online Sales Channels (OTAs) and your potential guests booking through these channels, the use of a Channel Manager has become almost mandatory. In a scenario where you start working with multiple online sales channels, it is almost impossible to manually record room availability, rates and reservations. In order to avoid overbooking (shortages), you must have a channel manager that is fully integrated with your hotel program. #### Management of Reservations from the Channel You can view incoming reservations in a practical way with the channel reservation screen offered to you by HMS Hotel Program and channel manager. In a few easy steps, you can process the incoming reservation into the hotel program without any extra effort. You can review our video on how to do channel management operations. [YouTube video player](https://www.youtube.com/embed/jlZb8Fhc_D0?si=cuYWJbeD0G-5uYbr) --- --- title: What is Contactless Menu? How to use it? description: "## What is Contactless Menu? Contactless Menu Application of HMS Hotel Program allows your customers to see the Menu application by scanning the Qr Code without contact. If you add your products that you offer for sale in your hotel…" url: "https://www.hmschannelmanager.com/wiki/what-is-contactless-menu-how-to-use-it/" updated: "2025-03-04" category: How to do it? --- # What is Contactless Menu? How to use it? ## What is Contactless Menu? Contactless Menu Application of HMS Hotel Program allows your customers to see the Menu application by scanning the Qr Code without contact. If you add your products that you offer for sale in your hotel to the HMS Hotel program, the contactless menu will be published automatically. ## How to Use Contactless Menu? ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/image-59.png) Contactless menu on the side menu panel of the HMS Hotel program It is located under Tools > Application menu. When you select the Contactless tab on the Application screen, you can start creating your Contactless menu by clicking the application icon below. ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/ContactlessMenu.png) ![](https://www.hmschannelmanager.com/wp-content/uploads/2025/03/ContactlessMenu1.png) As soon as you enter the contactless menu application, a special contactless menu qr code will be automatically generated for you. --- --- title: Why HMS Hotel Management System? description: "Why HMS Hotel Management System? #### What are the Advantages of HMS Hotel Management System? - HMS Hotel Program is very easy to use. It has a user-friendly interface where Front Office employees can manage their daily work in the…" url: "https://www.hmschannelmanager.com/wiki/why-hms-hotel-management-system/" updated: "2023-11-30" category: HMS Hotel Management System tags: - Why - Why HMS --- # Why HMS Hotel Management System? Why HMS Hotel Management System? #### What are the Advantages of HMS Hotel Management System? - HMS Hotel Program is very easy to use. It has a user-friendly interface where Front Office employees can manage their daily work in the easiest way. - It is economical. It is the hotel management system with the most affordable prices compared to its competitors. Thanks to its cloud-based structure, you pay as much as the number of rooms of your hotel. - We offer unlimited and free technical support starting from the first stage of installation. - It allows your Front Office employees to perform all check-in and check-out operations from a single screen. You can easily make room changes by drag and drop. - Thanks to its cloud-based structure, you can manage your hotel from your computer, tablet and mobile phone wherever there is internet. - Your information and backups will always be safe with us. Forget about extra backup costs. - You can make your KBS ID notifications automatically through the HMS Hotel program. - It works fully integrated with Channel Manager. You can get more reservations by adding your rooms to online sales channels that are being added every day. #### HMS Hotel Program Short Introduction Video [YouTube video player](https://www.youtube.com/embed/3qbu-qEg8d0?si=2KXzbgxDJzHYRCAq)